Virtual Help Counter

Monday - Thursday 10am-3pm


Meet a specialist


Step 1. Click the "Meet a Specialist" Button


Step 2. Wait For the Next Available Specialist

You will be taken to a "waiting room" to wait for the next available specialist to meet with you. Do not close the window or leave waiting room or you will be disconnected and you'll lose your place in line. Please have your questions and Student ID ready.


Step 3. Meet with a Specialist

A Specialist will pull you into a meeting room, you do not need to do anything.

Or Dial in from a Phone:

Meeting ID: 941 5512 0324

  • +1 669 900 6833 (US Toll)
  • +1 346 248 7799 (US Toll)
  • +1 646 876 9923 (US Toll)